Privacy Policy

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you interact with our website, forms, or services, including:

• Full name, email address, and phone number
• Business name, industry, and current business stage
• Information submitted through our contact forms, intake questionnaires, and booking requests
• Payment information (processed securely by third-party payment processors — we do not store card details)
• Messages, notes, or other content you send to us directly

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic location
• Cookies and similar tracking technologies (see Section 6)

How We Use Your Information

We use the information we collect to:

• Schedule and conduct strategy sessions, consultations, and project-based services
• Communicate with you about appointments, deliverables, and updates
• Respond to your inquiries and provide client support
• Send newsletters, business insights, and service announcements (only with your consent)
• Process payments and maintain accurate billing records
• Improve our website content, user experience, and service offerings
• Comply with applicable legal obligations

We will not use your information for purposes beyond those described here without notifying you and, where required, obtaining your consent.

Sharing Your Information

We do not sell, trade, or rent your personal information to any third party. We may share your information only in the following limited circumstances:

• Service Providers: Trusted tools and platforms that assist in our operations, such as scheduling software, CRM systems, and payment processors. These providers are contractually obligated to protect your data.
• Legal Requirements: When disclosure is required by law, subpoena, court order, or governmental authority.
• Business Protection: When necessary to protect the rights, property, or safety of BLUM Business Alliance, our clients, or others.

Third-Party Tools and Services

Our website and business operations utilize the following categories of third-party services, each governed by their own privacy policies:

• Calendar and Booking Tools: Used to schedule and manage strategy sessions and consultations
• Payment Processors: Used to securely collect and process session and project payments
• CRM and Email Platforms: Used to manage client communications and send newsletters
• Website Analytics: Used to understand how visitors interact with our site

We encourage you to review the privacy policies of any third-party services you interact with through our platform. We are not responsible for the practices of third-party providers.

Cookies and Tracking Technologies

Our website uses cookies, small text files stored on your device, to enhance your browsing experience and analyze site traffic. Cookies help us understand how visitors navigate our site so we can improve it.

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on our website. By continuing to use our site with cookies enabled, you consent to their use.

Data Security

We implement commercially reasonable, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your information, we will notify you in accordance with applicable law.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain legal exceptions
• Opt-Out: Unsubscribe from marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
• Data Portability: Request a copy of your data in a portable format where technically feasible

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Children’s Privacy

Our website and services are intended for adults aged 18 and older. We do not knowingly collect, solicit, or store personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete that information.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us: